Salesforce QA Engineer

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

As a Salesforce QA Engineer, you will play a critical role in ensuring the quality and reliability of our Salesforce platform. Your work will directly impact our global Sales, Finance and Operations Teams by ensuring that mission-critical functionality is not only reliable but also scalable and user-friendly. You will achieve this by collaboratively designing and executing test cases, identifying and documenting bugs, and partnering closely with our development and business teams to deliver high-quality, high-impact solutions.

What you bring

• Solid experience in a Quality Assurance role with specific experience in testing Salesforce applications and integrations

• Hands-on experience with Salesforce core functionality (Sales Cloud, Service Cloud, CPQ, Revenue Cloud, etc.)

• Experience with a bug tracking system (e.g., Linear) or test case management tools

• Experience working in an Agile development environment

• Strong problem-solving, analytical and debugging skills

• Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams

Key Responsibilities 

• Test Planning and Execution

• Design, write, and execute comprehensive test plans and test cases for new features, enhancements and bug fixes on the Salesforce platform

• Perform various types of testing, including functional, regression, integration, user acceptance testing (UAT) and smoke testing

• Validate Salesforce configurations, customisations (e.g., custom objects, fields, layouts, Flows) and custom Apex code

• Build the foundations of a testing automation framework to enhance regression testing (i.e., define critical test cases that can be tested automatically)

• Defect Management

• Identify, document and track software defects in a bug tracking system 

• Work with Salesforce developers and administrators to triage and prioritise bugs

• Verify that bug fixes and new features meet the specified requirements and quality standards

• Collaboration

• Collaborate with business analysts and product managers to understand business requirements and User Stories

• Partner with developers to ensure the testability of new features and code

• Support end-users during UAT to ensure new features are functional and intuitive

• Process Improvement

• Contribute to the continuous improvement of the QA process by recommending tools, best practices and methodologies

• Develop and maintain documentation for test procedures and processes

Practicals

• You’ll report to: Senior Manager, Revenue Operations – CRM, Sales Tech & Integrations

• Direct reports: none

• Team: RevOps – CRM, Sales Tech & Integrations

• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify;

• Start date: As soon as possible

Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide – here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is $40,900 to $92,050. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

• Interview with recruiter

• Interview with future manager

• Interview with team members

• Bar Raiser Interview

• Prior employment verification check 

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere

• flexible paid time off

• flexible working hours (we are async)

• 16 weeks paid parental leave

• mental health support services

• stock options

• learning budget

• home office budget & IT equipment

• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

• Please fill out the form below and upload your CV with a PDF format.

• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.

• If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

Please note we accept applications on an ongoing basis.