Director of Strategic Partnerships

Description

Work from Home (WFH) – Remote work must be performed while residing in California, New Mexico, Florida or Massachusetts

CIAT Campus Locations: San Diego, CA and Albuquerque, NM

Reports to: VP of Strategy & Analytics

Status: Exempt

Employment Type: Full-time

Overview:

The Director of Strategic Partnerships is responsible for leading CIAT’s growth in corporate, government, and contractor-funded IT, cybersecurity, cloud, project management and AI bootcamp training programs. We are searching for a data-driven and growth-oriented Director to facilitate bootcamp enrollment revenue growth goals and brand building initiatives to meet our five-year growth plan and beyond. Our ideal candidate thrives in a fast-growth, entrepreneurial environment, is a collaborative leader that brings new solutions to table and is technically fluent in IT and cyber training conversations. If you are passionate about promoting the important role education plays in changing lives, have the determination to roll up your sleeves and get things done, and have the perseverance to help put CIAT on the map as a leader in technical training, let’s connect.

Responsibilities:

• Execute CIAT’s bootcamp expansion strategy focusing on corporate, government, and contractor enrollment channels

• Strategize with executive leadership team with enrollment forecasting for new and existing bootcamp courses

• Execute monthly, quarterly, and annual plans to meet or exceed revenue goals for bootcamp enrollments

• Establish CIAT as a preferred training provider across federal agencies, state/local governments, and defense contractor ecosystems by aligning bootcamp offerings with compliance frameworks (DoD 8140/8570, cyber readiness, cloud modernization initiatives, and more)

• Lead targeted outreach efforts to prime and subcontractor organizations, government technology leaders, and corporate L&D/IT managers to drive awareness, relationship development, and training solution adoption across all channels

• Develop and strengthen relationships with U.S. military bases nationwide, including education offices, transition readiness programs, skill development units, and command leadership, to expand awareness and adoption of CIAT’s IT/cyber training solutions

• Represent CIAT at federal, state, and local government technology forums, cybersecurity conferences, cloud summits, and IT/AI training events to build brand visibility and cultivate training solution opportunities

• Attend IT, cyber, and defense industry association events to engage with primes, subs, and government technology leaders aligned with CIAT’s IT/cyber training offerings

• Recruit, coach, motivate, and supervise our growing team of Bootcamp Enrollment Specialists

• Build and instill a “student-first” collaborative team culture that ensures each Bootcamp Enrollment Specialist enrolls qualified, career-focused students who will succeed in CIAT’s certification bootcamp programs

• Use a data-driven approach to identify areas of conversion optimizations within the bootcamp enrollment funnel and build or adapt internal process changes to reach annual performance benchmarks

• Oversee the inbound direct to trainee bootcamp enrollment process, ensuring all prospective inquiries are followed through CIAT communication channels, including phone, email, web, and live chat

• Build, organize, and maintain a dedicated lead database of corporate, government, and contractor prospects, ensuring accurate segmentation, prioritization, and ongoing engagement

• Develop personalized outreach plans for high-value targets within the lead database, including primes, subs, federal technology units, enterprise IT teams, and training procurement officers

• Manage, monitor, and customize CRM reports to ensure performance targets are achieved and reported on a daily, weekly, monthly, quarterly, and annual basis

• Collaborate closely with CIAT internal departments including Admissions, Marketing, Student Services, Career Services, Education, and IT to optimize enrollment performance, streamline trainee onboarding, and expand business development initiatives

• Ensure CIAT policies, procedures, and compliance standards are executed, monitored, and upheld on an ongoing basis

• Monitor and improve internal processes to ensure all Federal, State, accreditation, and institutional policies and procedures are being met

• Provide positive motivation and ongoing training for team members on policy and process changes. Communicate policy updates to staff as needed

• Coach, and counsel employees, in partnership with HR

• Provide professional growth opportunities for employees

• Build and maintain a motivated, professional team by recruiting, selecting, onboarding, coaching, and training employees

• Lead team efforts and foster collaboration across departments

• Support employees through organizational change by communicating clearly, addressing concerns, and modeling adaptability

• Ensure team compliance with all Federal, State, accreditation, and institutional requirements, including workplace policies and standards

• Collaborate with leadership to establish strategic goals by gathering and analyzing business, financial, service, and operational information

• Stay informed about changes and trends in the IT field

• Manage and enforce timekeeping policies to ensure accuracy and timely process of employee’s timecards

• Contribute to team effort by accomplishing results as needed

• Process timely, accurate, fair, without bias, performance reviews

• Embody CIAT’s mission, vision, purpose and values

• Ensure a safe, secure, and ethical work environment

Requirements

• Bachelor’s Degree or Master’s degree preferred

• Minimum 5 years of previous experience in a management or leadership capacity supporting corporate IT/cybersecurity business development, government contracting, or training/education solution sales

• Minimum 5 years of experience using enterprise CRM systems such as Microsoft Dynamics or Salesforce

• Strong technical understanding of IT/cyber industry certifications from CompTIA, AWS, Microsoft, Cisco, ISC2 or other IT, cloud and cybersecurity fundamentals

• Strong understanding of DoD 8570/8140 requirements

• Strong understanding of GSA requirements

• Reliable transportation to attend meetings and events

• Must have and be able to present federally accepted identification required for access to military bases and secure facilities

• Proven track record creating and expanding corporate/government training solutions

• Exceptional relationship-building skills

• Experience engaging primes, subs, and government agencies

• Ability to execute and adapt to changes in strategic initiatives

• Highly proficient in data analysis, reporting, and Microsoft Excel skills to present forecasting models, conversion rate analysis, benchmark performance metrics, and goal setting

• A computer savvy and technical mindset willing to learn new systems that are deployed and build automated processes to streamline manual activities

• Strong presentation, public speaking, and writing skills

• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others

• Possess a sincere interest in helping others achieve life goals

• Takes a customer-service-oriented approach to recruiting and retaining students and collaborating with internal departments

• Ability to work collaboratively with others to support student success, achieve CIAT goals and contribute to a positive and inclusive culture

• Commitment to fostering an inclusive and supportive environment that respects the diversity of employees and students’ backgrounds, experiences, and perspectives

• Self-motivated, goal-oriented, assertive, results-driven and high energy

• Team player with a positive, can-do attitude

• Strong organizational skills with the proven ability to prioritize

• Possess high ethical standards, being an example of professionalism to others

• Ability to problem solve while maintaining compliance with all policies, procedures, and regulations, including those related to integrity, conduct, and professionalism

• Must be able to embody CIAT’s mission, vision, purpose and values

Position Type and Expected Hours of Work

Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required. Up to 30% travel may be required, including event participation, or on-site meetings with corporate or government customers.

Supervisory Responsibility

Supervises team of Bootcamp Enrollment Specialists and related positions.

Values

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.

• We are passionate about education and student success

• We value integrity and excellence in our employees and students

• We treat ourselves and our students with dignity and respect

• We believe in and encourage innovation at our school to better help our students succeed

• We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student’s success

• We are accountable for our actions, and if errors occur, we focus on preventing future errors and moving forward

• We have a growth mindset, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals

• We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues

• We commit to fostering an inclusive and supportive learning environment that respects th