This is a remote position.
Schedule: Monday to Friday, flexible: AU hours (6 AM – 3 PM Manila Time) or UK business hours (5 PM – 2 PM Manila Time)
Total weekly hours: 40 Hours
Responsibilities
-
Perform efficient data entry and maintain meticulous records
-
Prepare detailed reports and presentation templates using tools like Google Slides
-
Address and respond to customer inquiries via phone, chat, email, or video calls with professionalism and clarity
-
Prepare and organize sales invoices, contracts, and other financial documents
-
Update and maintain customer records, marketing lists, and other databases
-
Coordinate with other departments to ensure smooth workflow and timely task completion
-
Assist in organizing and scheduling meetings, appointments, and events
-
Handle sensitive customer information with discretion and ensure data protection
Requirements
-
Strong written and verbal English communication skills
-
Reliable, detail-oriented, and highly organized
-
Excellent time management and ability to prioritize tasks
-
Basic proficiency in Excel and other MS Office tools
-
Ability to edit PDF files for contracts and agreements
-
Quick learner, adaptable to changing tasks and priorities
-
Technical proficiency with G Suite and other online tools
-
Experience handling voice interactions with a focus on customer satisfaction
-
Prior experience in a similar administrative or support role with voice interactions
-
Familiarity with cloud storage solutions like Google Drive or Dropbox
-
Experience in event planning or coordination
-
Experience with HubSpot is a plus
Independent Contractor Perks
-
HMO coverage for eligible locations
-
Permanent work-from-home setup
-
Immediate hiring
ZR_28965_JOB
